Delivery information
We offer fast and reliable delivery throughout Latvia, Lithuania and Estonia to ensure that your orders arrive quickly and safely.
Delivery methods:
- Courier delivery: We work with reliable local courier services to deliver your order straight to your door.
- Pick-up points: Choose from a wide selection of Omniva pick-up locations throughout Latvia. Pick up your order at a time convenient for you.
- Self-collection from our shop at Grecinieku iela 8, Riga, LV1050. Before picking up your order - please make sure that you have received a message about readiness.
Delivery time:
- Orders placed before 11:00am are dispatched the same day.
- Usually delivery takes 1-3 working days around Latvia, depending on your location.
Shipping costs:
- Free delivery for orders over 100 EUR.
- For orders below 100 EUR delivery charge applies.
Tracking your order: Once your order has been dispatched, you will receive a tracking number by email. You will be able to track your delivery progress online.
Order Support: If you have any questions about shipping, please contact our customer service team by phone or email info@locale.lv. We'd love to help!
Refund Policy: If you are not completely satisfied with your order, we offer a simple returns process within 14 days after delivery. Please see our [Returns Policy] for details.
Thank you for buying from us! We hope you enjoy your purchase.
Need a hand?
If you have any questions about shipping, please contact our customer service team by phone +371 26528587 (weekdays 11:00-17:00) or by e-mail info@locale.lv. We'd love to help!
